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Stop Losing Repairs in Chaotic WhatsApp Group Chats
UnitVO assigns one qualified, on-shift technician with a 120-second exclusive offer hold so every work order has a clear owner.
How Stop Losing Repairs in Chaotic WhatsApp Group Chats Works in Real Buildings & Hotels
Every feature is designed for zero resident friction, instant staff clarity, and complete owner accountability.
Shift, Trade & Zone Matching
Routes HVAC jobs to HVAC specialists on shift, and plumbing jobs to plumbers on site.
120-Second Atomic Offer Hold
Prevents two technicians from driving to the same unit or 15 technicians ignoring the message.
Automatic Warranty Lookup Before Dispatch
Warns the supervisor if the appliance is covered by manufacturer or installer warranty.
Photo Proof & Spare-Part Tracking
Captures before/after photos and logs spare parts directly to the unit ledger.
| Ticket | Unit / Room | Resident / Guest | Appliance & Issue | Warranty Memory | Assigned Owner | Entry Window | Status |
|---|---|---|---|---|---|---|---|
| #UVO-402 | Apt 402 · Tower A | Omar El-Masry | Carrier 2.25 HP Split AC (Water Leak) | Warranty Active · Nov 2027 | Eng. Karim Mansour (HVAC) | 10:00 AM – 12:00 PM | Resident Verified ★5.0 |
| #UVO-305 | Suite 305 · Sea View | 3:00 PM VIP Check-In | Shower Mixer + 4-Pillar Turnover | In-House SLA | Hassan Ali + Housekeeping | 11:15 AM – 02:00 PM | 4/4 Green · Ready |
| #UVO-118 | Villa 118 · Compound | Dr. Sara Al-Otaibi | Ariston 80L Water Heater Thermostat | Vendor Warranty Active | Fahad Al-Dossary (Plumbing) | 04:00 PM – 06:00 PM | 120s Exclusive Claim |
| #UVO-710 | Unit 710 · Marina | James Wilson | Smart Door Lock Battery & PIN Sync | AMC Covered | Tariq Farouk (Electrical) | Immediate (Guest Out) | On Site (8m response) |
| #UVO-204 | Chalet 204 · North Coast | Nadia Hassan | Pre-Arrival AC Filter & Linen Check | Preventive | Turnover Squad B | 12:00 PM – 02:30 PM | Photo Verified |
Ready for Egypt, Saudi Arabia, UAE, UK, Europe & Global Portfolios
| Operational Dimension | 🇪🇬 Egypt (EGP) | 🇸🇦 Saudi Arabia (SAR) | 🇦🇪 UAE (AED) | 🇬🇧 United Kingdom (GBP) | 🇪🇺 Europe (EUR) | 🌍 Global / US (USD) |
|---|---|---|---|---|---|---|
| Local Currency & Minor-Unit Ledger | Egyptian Pound (EGP ج.م) |
Saudi Riyal (SAR ر.س) |
UAE Dirham (AED د.إ) |
British Pound (GBP £) |
Euro (EUR €) |
US Dollar (USD $) |
| Tax & VAT Calculation | 14% Egypt VAT Ready | 15% ZATCA VAT Ready | 5% UAE FTA VAT Ready | 20% UK HMRC VAT | EU Country VAT Rules | Configurable Tax Rules |
| Life-Safety Emergency Intercept | 122 Police · 123 Amb · 180 Fire | 911 Unified · 997 Amb · 998 Civil Def | 999 Police · 998 Amb · 997 Civil Def | 999 / 112 Emergency | 112 EU Emergency | 911 / Custom Local Numbers |
| Local Payment Methods | InstaPay, Fawry, Meeza & Cards | Mada, STC Pay, Apple Pay & SADAD | Apple Pay, UAE Cards & Bank Transfer | Faster Payments, BACS & Apple Pay | SEPA Instant, Klarna & Cards | ACH, Wire, Apple Pay & Cards |
| Popular Property Types | New Cairo/Zayed Compounds, Sahel Chalets & Hotels | Riyadh/Jeddah Compounds, Serviced Suites & Hotels | Marina Towers, DTCM Holiday Homes & Hotels | Build-to-Rent (BTR) Blocks, HMOs & Aparthotels | Serviced Apartments, Holiday Villas & Boutique Hotels | Multifamily Towers, Condos, Resorts & Hotels |
Free Forever Starter
For a small building, boutique guest house, or live pilot test.
- Up to 5 apartments / rooms
- Up to 2 staff members included
- Bilingual Room & Unit QR Concierge
- Instant life-safety emergency intercept
- 10 AI-assisted requests / month
Pro Property
For residential buildings, holiday-home hosts & boutique stays.
- Up to 25 apartments / rooms
- Up to 5 staff members (zero per-seat fees)
- Single-owner technician dispatch (120s lock)
- 4-Pillar Room Turnover Readiness Board
- Appliance & warranty repair memory
Team Operations
For residential compounds, towers, aparthotels & hotels.
- Up to 100 apartments / rooms
- Up to 15 staff across shifts
- Nightly Booking Holds & Rate Quotes
- Guest & Tenant Folios with local VAT
- 3-Quote vendor comparison & owner approval
Portfolio Enterprise
For multi-building compounds, FM operators & hotel groups.
- Up to 300 apartments / rooms
- Up to 40 staff & supervisors
- Multi-property executive command center
- Owner financial & SLA audit exports
- Priority onboarding & spreadsheet import